Research
My Approach to Research
Research is a true passion of mine. The premise of asking, assessing, and attempting to answer questions by incorporating as much context as possible, is something that informs my approach to all aspects of my life, work and beyond.
I have deep experience conducting technology, business/market, and anthropological research, with strong skills in qualitative methodologies as well as survey design, management, reporting, analysis, and writing.
Below are some of the more recent reports I have published as lead author, co-author, or contributing researcher.
Research Reports
Customer Experience: The Untapped Pillar of Environmental, Social, & Governance Programs
Kaleido Insights (2022)
Diversity, Equity, & Inclusion in Open Source
Linux Foundation (2021)
Digital Transformation: The Quest for Business Vitality
Kaleido Insights (2020)
Online Safety in the Age of Artificial Intelligence
Family Online Safety Institute, (2019)
Innovating in an Era of Accountability
Edelman (2019)
Architecting Trust: Ethics & Explainability in AI
Fujitsu (2018)
Automated Content: How AI Impacts Content Throughout the Organization
Kaleido Insights (2018)
AI Readiness: 5 Ways Businesses Must Prepare for Success in Artificial Intelligence
Kaleido Insights (2018)
10 Ways Artificial Intelligence is Infusing the Home
Informa (2017)
Three Macrotrends Impacting the Journey to 2030
Kaleido Insights (2017)
10 Themes for Artificial Intelligence Across Use Cases
Tractica (2017)
NYC: The Blockchain and IoT Security Hotbed
Informa (2017)
The Future of Geospatial Intelligence
Hexagon, Journal of Geospatial Information Science (2017)
The Edge Redefined
Technicolor (2017)
The Internet of Things Journey: Challenges & Opportunities Underlying Business Adoption of IoT
Harbor Research, Xively/LogMeIn (2016)
From Smart Devices to Smart Systems: The Keys to Catalyzing Smart Home Adoption
Harbor Research, Ayla (2016)
Security for the Internet of Things
Harbor Research, Dell (2016)
The Top 18 Internet of Things Trends to Watch in 2016
Harbor Reseach (2016)
Meeting Changing Customer Service Expectations in a Connected World
Altimeter Group, Xively/LogMeIn (2015)
The Trust Imperative: A Framework for Ethical Data Use
Altimeter Group (2015)
Customer Perceptions of Privacy in the Internet of Things
Altimeter Group (2015)
Content Marketing Performance: A Framework to Measure Real Business Impact
Altimeter Group (2015)
A Culture of Content
Altimeter Group (2014)
Content Marketing Software RFP: A Framework to Determine Needs & Solicit Proposals
Altimeter Group (2014)
The Content Marketing Software Landscape: Marketer Needs & Vendor Solutions
Altimeter Group (2014)
Real-Time Marketing: The Ability to Leverage Now
Altimeter Group (2013)
Social Data Intelligence: Integrating Social and Enterprise Data for Competitive Advantage
Altimeter Group (2013)
The Converged Media Imperative: How Brands Must Combine Paid, Owned, & Earned Media
Altimeter Group (2012)
Power to the People: Identify & Empower Your Mobile Workforce
Altimeter Group (2012)
Make an App for That: Mobile Strategies for Retailers
Altimeter Group (2012)
12 Market Trends Reports (VoIP, CRM, ERP systems)
Focus Research (2008-2011)
Diversity, Equity, & Inclusion in Open Source
Linux Foundation (2021)
Digital Transformation: The Quest for Business Vitality
Kaleido Insights (2020)
Online Safety in the Age of Artificial Intelligence
Family Online Safety Institute, (2019)
Innovating in an Era of Accountability
Edelman (2019)
Architecting Trust: Ethics & Explainability in AI
Fujitsu (2018)
Automated Content: How AI Impacts Content Throughout the Organization
Kaleido Insights (2018)
AI Readiness: 5 Ways Businesses Must Prepare for Success in Artificial Intelligence
Kaleido Insights (2018)
10 Ways Artificial Intelligence is Infusing the Home
Informa (2017)
Three Macrotrends Impacting the Journey to 2030
Kaleido Insights (2017)
10 Themes for Artificial Intelligence Across Use Cases
Tractica (2017)
NYC: The Blockchain and IoT Security Hotbed
Informa (2017)
The Future of Geospatial Intelligence
Hexagon, Journal of Geospatial Information Science (2017)
The Edge Redefined
Technicolor (2017)
The Internet of Things Journey: Challenges & Opportunities Underlying Business Adoption of IoT
Harbor Research, Xively/LogMeIn (2016)
From Smart Devices to Smart Systems: The Keys to Catalyzing Smart Home Adoption
Harbor Research, Ayla (2016)
Security for the Internet of Things
Harbor Research, Dell (2016)
The Top 18 Internet of Things Trends to Watch in 2016
Harbor Reseach (2016)
Meeting Changing Customer Service Expectations in a Connected World
Altimeter Group, Xively/LogMeIn (2015)
The Trust Imperative: A Framework for Ethical Data Use
Altimeter Group (2015)
Customer Perceptions of Privacy in the Internet of Things
Altimeter Group (2015)
Content Marketing Performance: A Framework to Measure Real Business Impact
Altimeter Group (2015)
A Culture of Content
Altimeter Group (2014)
Content Marketing Software RFP: A Framework to Determine Needs & Solicit Proposals
Altimeter Group (2014)
The Content Marketing Software Landscape: Marketer Needs & Vendor Solutions
Altimeter Group (2014)
Real-Time Marketing: The Ability to Leverage Now
Altimeter Group (2013)
Social Data Intelligence: Integrating Social and Enterprise Data for Competitive Advantage
Altimeter Group (2013)
The Converged Media Imperative: How Brands Must Combine Paid, Owned, & Earned Media
Altimeter Group (2012)
Power to the People: Identify & Empower Your Mobile Workforce
Altimeter Group (2012)
Make an App for That: Mobile Strategies for Retailers
Altimeter Group (2012)
12 Market Trends Reports (VoIP, CRM, ERP systems)
Focus Research (2008-2011)
Custom (Confidential) Client Research Reports Include:
- Pandemic Trends & Consumer Transformation
- Circular Economy in Food/Agriculture
- Circular Economy in Manufacturing
- Diversity, Equity, & Inclusion in Big Tech: Analysis of 12 Corporate Programs
- Redefining the Social Contract for the Digital World
- The Future of Wellness Technology
- BreathTech & The Digitization of Respiration
- AI & Financial Decision-Making
- AI & the Future of Work
- Voice Recognition for Specific Demographics
- Emerging Business Models in Manufacturing
- Emerging Business Models in Agriculture
- Digital Transformation Diagnostics (Across Industries)
- Consumer Trends in CPG
- 5G in Industrial, Media, Retail
- Enterprise Cloud
- Data Strategy & Personal Data Stewardship
- AI in Cybersecurity
- Smart Cities
Books & Textbook Contributions
Unblocked: How Blockchains Will Change Your Business (And What to Do About It)
By Alison McCauley
I was interviewed for this book and quotations and research were featured in several chapters. Published by O’Reilly, 2019.
I was interviewed for this book and quotations and research were featured in several chapters. Published by O’Reilly, 2019.
The Age of Intent: Using Artificial Intelligence to Deliver a Superior Customer Experience
By P.V. Kannan and Josh Bernoff
I was interviewed for this book and quotations and research were featured in several chapters. Published by Amplify, 2019.
I was interviewed for this book and quotations and research were featured in several chapters. Published by Amplify, 2019.
Content- The Atomic Particle of Marketing: The Definitive Guide to Content Marketing Strategy
By Rebecca Lieb & Jaimy Szymanski
Several of the above reports listed I co-authored with Rebecca Lieb, and were featured in this book. Published by Kogan Page, 2017.
The New Advertising: Branding, Content, and Customer Relationships
By Ruth E. Brown Ph.D., Valerie K. Jones, Ming Wang
In this two-volume series, I authored a chapter on Wearables (Vol.2) based on my research on consumer IoT, wearable interface, and real-time marketing. Published by Praeger in September 2016.
In this two-volume series, I authored a chapter on Wearables (Vol.2) based on my research on consumer IoT, wearable interface, and real-time marketing. Published by Praeger in September 2016.
